Pricing
Simple, transparent pricing that scales with you. Start free, upgrade when you're ready.
Starter
$29/mo
For solo founders and small teams validating whether interactive video works for their use case.
3 active events
50 Stream Units/mo
200 AI messages/mo
10 GB storage
1080p video quality
1 team seat
Growth
$99/mo
For scaling SaaS companies and course creators who need unlimited events, team collaboration, and integrations.
Unlimited events
250 Stream Units/mo
1,500 AI messages/mo
100 GB storage
4K video quality
5 team seats
Custom domain & branding
Scale
$299/mo
For established companies needing full control, white-label, SSO, and unlimited AI with your own API key.
Unlimited events
600 Stream Units/mo
Unlimited AI (BYOK)
500 GB storage
4K video quality
15 team seats
White label + SSO
Starter
$24/mo, billed annually
For solo founders and small teams validating whether interactive video works for their use case.
3 active events
50 Stream Units/mo
200 AI messages/mo
10 GB storage
1080p video quality
1 team seat
Growth
$79/mo, billed annually
For scaling SaaS companies and course creators who need unlimited events, team collaboration, and integrations.
Unlimited events
250 Stream Units/mo
1,500 AI messages/mo
100 GB storage
4K video quality
5 team seats
Custom domain & branding
Scale
$249/mo, billed annually
For established companies needing full control, white-label, SSO, and unlimited AI with your own API key.
Unlimited events
600 Stream Units/mo
Unlimited AI (BYOK)
500 GB storage
4K video quality
15 team seats
White label + SSO
Free Trial — 14 Days
No credit card required. Upload a video, add your knowledge base, and see real viewers interact with AI chat - before you pay anything.
1 event
15 Stream Units
100 AI messages
2 GB storage
Overage Pricing
Service continues uninterrupted when you exceed your plan. Overages billed at end of cycle.
| Resource | Rate |
|---|---|
| Stream Units | $0.40 each |
| AI Messages | $0.03 each |
Overage caps protect you from bill shock — maximum overage equals your plan price (e.g., Starter caps at $20 overage, max bill $49). You control this: choose hard stop at your limit, allow overages up to cap, or remove the cap entirely (Growth+ only).
Storage has no overage — upgrade when you need more.
| Compare features | Starter | Growth | Scale |
|---|---|---|---|
| Resource Limits | |||
| Active Events | 3 | Unlimited | Unlimited |
| Stream Units/mo | 50 | 250 | 600 |
| AI Messages/mo | 200 | 1,500 | Unlimited (BYOK) |
| Storage | 10 GB | 100 GB | 500 GB |
| Knowledge Base | 100K words/event | 500K words/event | 2M words/event |
| URL Crawling | 25 pages/job | 100 pages/job | 500 pages/job |
| Video Quality | 1080p | 4K | 4K |
| Team Seats | 1 | 5 | 15 |
| Projects | 1 | Unlimited | Unlimited |
| Core Platform | |||
| AI Chat | |||
| Auto-Transcription | |||
| Chapters & Subtitles | |||
| Analytics | |||
| Scheduling | On-demand, JIT | All modes | All modes |
| Integrations & APIs | |||
| Webhooks | |||
| Zapier | |||
| Viewer APIs | |||
| Slack Integration | |||
| Management APIs | |||
| Analytics & Admin APIs | |||
| Native Integrations | — | HubSpot | HubSpot, Salesforce |
| Branding & Customization | |||
| Custom Domain | |||
| Custom Fonts | |||
| Player Branding | Keep'em logo | Custom logo | White label |
| Custom CSS | |||
| White Label | |||
| Enterprise & Security | |||
| SSO (SAML/OIDC) | |||
| BYOK (Bring Your Own Key) | |||
| Export Reports | |||
| Real-time Dashboard | |||
| Support & Escalation | |||
| Human Escalation | Slack + Webhook | Custom Routing | |
| Support SLA | 24h response | Priority / 4h | |
| Resource Limits | |
|---|---|
| Active Events | 3 |
| Stream Units/mo | 50 |
| AI Messages/mo | 200 |
| Storage | 10 GB |
| Knowledge Base | 100K words/event |
| URL Crawling | 25 pages/job |
| Video Quality | 1080p |
| Team Seats | 1 |
| Projects | 1 |
| Core Platform | |
| AI Chat | |
| Auto-Transcription | |
| Chapters & Subtitles | |
| Analytics | |
| Scheduling | On-demand, JIT |
| Integrations & APIs | |
| Webhooks | |
| Zapier | |
| Viewer APIs | |
| Slack Integration | |
| Management APIs | |
| Analytics & Admin APIs | |
| Native Integrations | — |
| Branding & Customization | |
| Custom Domain | |
| Custom Fonts | |
| Player Branding | Keep'em logo |
| Custom CSS | |
| White Label | |
| Enterprise & Security | |
| SSO (SAML/OIDC) | |
| BYOK (Bring Your Own Key) | |
| Export Reports | |
| Real-time Dashboard | |
| Support & Escalation | |
| Human Escalation | |
| Support SLA | |
| Resource Limits | |
|---|---|
| Active Events | Unlimited |
| Stream Units/mo | 250 |
| AI Messages/mo | 1,500 |
| Storage | 100 GB |
| Knowledge Base | 500K words/event |
| URL Crawling | 100 pages/job |
| Video Quality | 4K |
| Team Seats | 5 |
| Projects | Unlimited |
| Core Platform | |
| AI Chat | |
| Auto-Transcription | |
| Chapters & Subtitles | |
| Analytics | |
| Scheduling | All modes |
| Integrations & APIs | |
| Webhooks | |
| Zapier | |
| Viewer APIs | |
| Slack Integration | |
| Management APIs | |
| Analytics & Admin APIs | |
| Native Integrations | HubSpot |
| Branding & Customization | |
| Custom Domain | |
| Custom Fonts | |
| Player Branding | Custom logo |
| Custom CSS | |
| White Label | |
| Enterprise & Security | |
| SSO (SAML/OIDC) | |
| BYOK (Bring Your Own Key) | |
| Export Reports | |
| Real-time Dashboard | |
| Support & Escalation | |
| Human Escalation | Slack + Webhook |
| Support SLA | 24h response |
| Resource Limits | |
|---|---|
| Active Events | Unlimited |
| Stream Units/mo | 600 |
| AI Messages/mo | Unlimited (BYOK) |
| Storage | 500 GB |
| Knowledge Base | 2M words/event |
| URL Crawling | 500 pages/job |
| Video Quality | 4K |
| Team Seats | 15 |
| Projects | Unlimited |
| Core Platform | |
| AI Chat | |
| Auto-Transcription | |
| Chapters & Subtitles | |
| Analytics | |
| Scheduling | All modes |
| Integrations & APIs | |
| Webhooks | |
| Zapier | |
| Viewer APIs | |
| Slack Integration | |
| Management APIs | |
| Analytics & Admin APIs | |
| Native Integrations | HubSpot, Salesforce |
| Branding & Customization | |
| Custom Domain | |
| Custom Fonts | |
| Player Branding | White label |
| Custom CSS | |
| White Label | |
| Enterprise & Security | |
| SSO (SAML/OIDC) | |
| BYOK (Bring Your Own Key) | |
| Export Reports | |
| Real-time Dashboard | |
| Support & Escalation | |
| Human Escalation | Custom Routing |
| Support SLA | Priority / 4h |
What's a Stream Unit?
A Stream Unit is 1 GB of video data delivered to your viewers. It's how we measure actual usage — aligned with real infrastructure costs, not arbitrary watch-time limits.
How far does it go? A typical 30-minute onboarding video at 1080p uses about 0.5 GB per viewer session. So 50 Stream Units on Starter covers roughly 100 complete viewer sessions per month.
| Quality | ~Size per 30 min | Starter (50 SU) | Growth (250 SU) | Scale (600 SU) |
|---|---|---|---|---|
| 720p | ~0.3 GB | ~167 sessions | ~833 sessions | ~2,000 sessions |
| 1080p | ~0.5 GB | ~100 sessions | ~500 sessions | ~1,200 sessions |
| 4K | ~1.5 GB | — | ~167 sessions | ~400 sessions |
Viewers watching partial sessions use proportionally less. Adaptive bitrate streaming adjusts quality based on the viewer's connection.
Annual Billing
Save ~17–20% with annual billing (2 months free).
| Plan | Monthly | Annual (per month) | You Save |
|---|---|---|---|
| Starter | $29/mo | $24/mo | $60/year |
| Growth | $99/mo | $79/mo | $240/year |
| Scale | $299/mo | $249/mo | $600/year |
Questions & Answers
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